The name United Arrows ltd. is derived from the Company’s quest to “UNITE” the “ARROWS” that travel straight toward a single target. The name is an expression that encapsulates the individuality of each and every employee working toward a common mission. Projecting their stance toward human resources, United Arrows ltd. reflects an organization made up of diverse and unique employees bound together under a single aspiration.
The United Arrows ltd. logo depicted in the corporate identity is put forward based on the origins of the company name. The motif was created by combining the “U” of “UNITED” and the “a” of “ARROWS” and is a front-on image of a quiver of arrows.
United Arrows operates multi-brand shops that market a broad mix of designer brand products, private label brand men’s and women’s clothing and accessories, and miscellaneous items that have been sourced in Japan and overseas in keeping with their distinctive sensibility.
The source of their competitive advantage is our all-out effort, grounded in our Way—All for the Customer—to hone the three elements of customer satisfaction: service, products, and places.
By continually improving these three elements, they seek to realize their mission “to continually create, with sincerity and a sense of beauty, new tomorrows for their customers that set the standard for lifestyle culture.”
Three Key Sources of Satisfaction for Customers
Service
Responsive customer service grounded in refined hospitality.
Products
Carefully made and selected products that incorporate a broad global perspective and satisfy the five criteria.*
Places
Facilities, spaces, and environments, including shops, e-commerce, and other customer touchpoints, that are genuinely comfortable and pleasant.
Through service, products, and places charged with sincerity and a sense of beauty, they help each of our customers dress for the lives they lead today and for richer lives tomorrow. They believe that engaging daily in this way can create a richer, brighter world.
By banding together, firm in this conviction, and speeding forward like an arrow, they will continue to set an indispensable standard for lifestyle culture. Image Credit: UNITED ARROWS Video Credit: UNITED ARROWS
a. Japan, 〒106-0032 Tokyo, Minato City, Roppongi, 6 Chome−10−3 ヒルズ ウェストウォーク 2F-3F
